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werk

Needle Felting

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Cookie Information

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Payment

We use PayPal to process all online payments securely using all major credit and debit cards.  You don’t need a PayPal account to make a payment.


Cancellations

Any order may be cancelled prior to packing.  Please contact us by phone or email to cancel.


Delivery

Orders are dispatched within two working days and are sent via Royal Mail First Class (1-2 working days).


Please notify us within 7 days if goods arrive damaged or are missing.


Returns

Unwanted items must be returned in their unopened packaging within seven days of receipt in order to receive a refund. You must notify us of your change of mind in writing and we will refund your payment (minus the postage costs) within 30 days The cost of returning items is the sole responsibility of the customer.


Contact

Craftwerk

Pandy

Trefriw

Conwy Valley

LL27 0UJ


T:  07808 18 2541

E: heather@craftwerk.co.uk




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